stonek
11 years agoLevel 2
BackupExec 2014 not seeing HP MSL 2024 SCSI tape library
Hi, I cannot force BackupExec 2014 to see my robotic library HP MSL 2024 with one Ultrium-3 drive. BE sees the Ultrium-3 drive only, not the library. Reinstallation of whole BackupExec 2014 did not w...
- 11 years ago
03:00:04:00 01 2147483646 \\?\scsi#sequential&ven_hp&prod_ultrium_3-scsi#8&894
225b&0&000400#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}I think this is the key to your issue. BE doesn't like that huge tape handle number.
I would suggest deleting the keys HKey_Local_Machine\System\CurrentControlSet\Control\Tape\Persistence and HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MChgr\Persistence (or set them to 0), then reboot the server. BE should be happy with low \TapeX, \ChangerX and/or \scsiX numbers.