Forum Discussion
You need to disable the in-built protection (SDCS or Symantec Data Center Security) on the appliance first to access these files.
I seem to remember if you right click on the correct icon in the systray the option is there somewhere, but to be honest its been a few years since I've needed to do that so can't remember exactly offhand how to.
Though I do know it gives you the option to disable it for a set period of time (eg 15 mins etc) and you need to type in a Captcha code when requested.
Hi Pj
Thanks for you support.
I can override now the SDCS or Symantec Data Center Security and I can see this 3 folders on the storage dedupe folder (data, log, queue).
I compare with another appliance and in it, the storage dedupe folder contains 10 folders (data, databases, etc, history, log, processed, queue, spool, tmp, var).
I think I need apply a factory reset, right? Or any other idea?
Thanks in advanced.
Regards
Toño
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