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10 years agoLevel 3
BE 2010 R3 - SP4 - not detecting tapeloader after changing tapes
First read:
https://www-secure.symantec.com/connect/forums/backup-exec-2010-r3-sp4
Short: fresh install on Server 2008 Std.
Back up exec 2010 R3 with SP 4.
HP Tapeloader 1/8 G2, using bac...
- 10 years ago
...do you run an Unlock job first before removing the tapes? If not, do so and try again...
Thanks!
- 10 years ago
Power cycling the library to get tapes out is a very bad plan. Schedule an unlock job or change BE to not keep the autoloader locked.
http://www.symantec.com/docs/TECH67698
How to change Backup Exec's robotic library locking behavior