Forum Discussion

Gundagai's avatar
Gundagai
Level 3
10 years ago

BE can't see StorageLoader's 8th slot

Backup Exec 2014 is being used in conjunction with a Tandberg 7813 StorageLoader robotic tape drive (LTO5).  This unit has 8 slots.  All has been working satisfactorily for some time, but now BE cann...
2014
Backup and Recovery
Backup Exec
Backup Exec (media server only)
Windows Server (2003-2008)
  • Gundagai's avatar
    Gundagai
    10 years ago

    Now I need a large glass of Scotch.  I mentioned above that it had been doing a huge backup (all weekend and most of today) so I needed to change tapes.  I ejected both magazines, but on a hunch decided to shut down the storageloader and take the power out of it while I was switching tapes (five minutes).  I then gave it power, replaced its magazines and did a scan in Backup Exec.  Lo and behold, I have 8 slots!

    I know for a fact that I've previously cycled the power on the Storageloader, so this may just be coincidence.  I've also previously removed the magazines and checked the tape in slot 8, all to no effect.

    So I suppose this is a solution, but I'm not exactly sure why!

     

Gundagai's avatar
Gundagai
Level 3
10 years ago

The library is not configured for automatic cleaning, no library slot is configured as a cleaning slot, and the library web interface continues to see all 8 slots.  Nothing about the library configuration has changed since BE was able to see all 8 slots.  I'm still looking for a solution to this issue, which I believe is with Backup Exec, not anything else.