Forum Discussion
The same pass phrase that was used at the time of the backup should be put in.
The Key name does not matter but pass phrase has to match.
Thank you very much. The passphrase was documented on separated and printed excel and is the same. Must be a technical issue.
- Gurvinder5 years agoModerator
by any chance, is the database BEDB.BAK ( database backup ) present from the time when the backup was taken ?
Was the passphrase same for all the backup sets or kept changing for different jobs which appended to the same tape ?
- johnny995 years agoLevel 3
Unfortunately no BEDB.bak. A ransom encrypted everything. We only have Backups and Key. There was only one key for all jobs.
- RogRubin5 years agoModerator
As you only have one key, have you tried to restore a complete different backup set from a complete different date?
Same issue or does that work?
if that does not work either:
- check the characters of the key and see if an of the characters might be misinterprated like O and 0.
However if the above works then try:
- a diff backup set from the same date
- the same backup set from a diff date.
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