Forum Discussion

kha's avatar
kha
Level 4
14 years ago

BEXEC 2010 and Quantum SuperLoader3 inventory problem

I am having problem inventory the tape on my BEXEC.  From devices tab, it shows all 16 slots.   Slot 16 has cleaning tape.  I used to have 5 tapes in the SuperLoader before and it works fine.  Unti...
2010
Backup and Recovery
Backup Exec
Troubleshooting
  • Sush---'s avatar
    Sush---
    14 years ago

    Just to summarize what had happened here is that you had filled all the slots in the library. But there was another tape stuck in the Tape drive.

    Durin Inventory every tape is moved from slots to the tape drive and back to the same slot. In this case as the tape drive already had a tape stuck in there, so other tape could not be moved. And there was no empty slot for the tape to be moved from Tape drive to the slot.

    When you removed the tape from slot 1 and ran the Inventory, it moved the tape which was stuck up in the tape drive to that slot 1. So now slot 1 is Filled and tape drive is empty so that other tapes and go in and go out of the tape drive.

    So instead of 17 you should be using only 16 tapes in the library at a time.

    Hope this clears your doubt.....!!!

     

    Thanks,

    -Sush...

kha's avatar
kha
Level 4
14 years ago

My inventory for all slots went successfully.  However, I expect to see slot 1 empty since I took tape 000028L3 out as I said on my previous comment.  But now it shows slot 1 is not empty and instead of showing tape 000028L3 on slot 1, it shows tape 000021L3, which was not shown on the list before (see my original screenshot).  

Did i have more than 16 tapes put in before?

I just verified on the front panel of SuperLoader, it says slot 1 has 000021L3.  But I tried to eject that tape out to make sure it is actually tape 000021L3 (not system error) from the front panel and it says the system is locked.  Don't know why it's locked and how to unlock it.

As far as I can tell, what shows on BE Devices tab for slot 1 is the same with what it shows on SuperLoader front panel.

Please help.  indecision