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HelloHello's avatar
HelloHello
Level 4
7 years ago

Cannot Add a Linux Server at Backup Exec 16

Hi All,

Can somebody help me? It's my first time in a linux environment. 

I have to a backup a Rhel 7.3 Linux using Backup Exec 16 (resides in Windows 2012 R2 Standard).

1. Linux agent was installed at the Rhel 7.3 server

2. But when adding the linux server at Backup Exec, there is an error. (Please see attached)

I can ping the linux server from the backup exec server. I also use the IP Address of the linux server when addung it ti BE Server.

 

Hoping for all the support.

16
Backup Exec 16
Linux
Linuz

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  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    7 years ago

    Can you telnet from BE server to Linux server (by NAME and FQDN) against Port 10000? (Note by default Microsoft no longer installs Telnet - but it is available within the operating system installer - so you may need to add it, and make sure you open the command prompt to start telnet as Admin)

    And can you also telnet from the Linux system to the BE server on port 6101 (assuming a telnet command exists on the Linux system)

    • HelloHello's avatar
      HelloHello
      Level 4
      7 years ago

      Colin_Weaver

      From the backup server I 'telnet [target server ip address] 10000' i get message 'Could not open a connection to host on port 10000: Connect failed

      how to open the connection?

      While on the otherhand, i can telnet the BE server on port 6101 from the Linux server, it says that it is connected to backup server.

       

    • HelloHello's avatar
      HelloHello
      Level 4
      7 years ago

      Colin_Weaver thanks for the advise. i will try to check this one. i would like to ask, why port 6101 (from linux to BE server) ? 

      the linux server is not joined to the domain, is it OK?

      can you please check the linux agent installation log for any problems.