Shahin
8 years agoLevel 6
Clean Tpe issue
Hi, We have en issue with our clean tape, we have a PowerVault 124T with 16 slots and BE 15. last time we get a message that the drive should be cleanup, we always use the slot 16 as temporary clea...
HI,
After selecting the slot for cleaning tape did you marked that as cleaning slot in Backup exec console ?
Also did you ran inventory before you run the cleaning job
Also refer this technote - https://www.veritas.com/support/en_US/article.000035789
As I have previously said,
"we always use the slot 16 as temporary cleaning slot, so as always we put the clean tape in the slot 16 and confiure the slot 16 is cleaning slot, and run a clean job, but after 5 minuts or so the job fialed with this error."
Also
"put it in the slot 16 and run a enventory and run a clean job"
Are you using bar codes on your cleaning cartridges?
Might the new cartridge have the same bar code as the old cartridge?