EV 15.0 Indexing Issue

Question

Does anyone installed EV 15.0 facing indexing startup issue

event 41293

An unexpected error has occurred.

Error Summary: Indexing Service start up error
Error Details: Indexing Service child process EVIndexingEngineElasticsearch failed to start within the timeout period
Reference: ServiceBaseEx::Run
Stack Trace: at KVS.EnterpriseVault.ProcessManagement.ChildProcessManager.StartChildProcesses()
at Symantec.EnterpriseVault.Indexing.Admin.StateManager.StartChildProcesses()
at Symantec.EnterpriseVault.Indexing.Admin.IndexAdminService.OnPerformStartup(Boolean HotRestart)
at KVS.EnterpriseVault.Common.ServiceBaseEx.Run()

morsisaeed · Accepted Answer

Hi All issue was solved after i applied this KBhttps://www.veritas.com/support/en_US/article.100054397

tonaco_pt · Answer

Hi,Have checkout this https://www.veritas.com/support/en_US/article.100010750?Here is more info about event is 41293https://www.veritas.com/support/en_US/article.100010866

kiyan · Answer

is this a new setup/entvironment?if yes, was the installation successful?
did you try to reset the Indexing ?
what is the Dtrace is showing you?
if you have active support, you should register a ticket with support/
Please do share your solution here if you fixed the issue.

morsisaeed · Answer

Hi Tonaco_pt ,issue was solved after i added the timeout values not installing any maintenance releases.

morsisaeed · Answer

Hi Tonaco_pt ,thanks for your comment i tried everything, do you think that i go through with opening a case

tonaco_pt · Answer

Hi MorsiSaeed,
Please explain.
What I understood was:
You had an issue with Enterprise Vault 15.0 and the soluctions was to install a&nbsp;Maintenance Release for Enterprise Vault 14.3.
&nbsp;
&nbsp;

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EV 15.0 Indexing Issue

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