Drive cleaning issue
Setup is a IBM3310 tape lib. and a ProtecTier VTL.
Master/Media is a Windows server 2008 R2
Running Netbackup 7.5.0.6
All backups first go to the VTL, then are duplicated to the IBM tape lib.
I can't clean drives though Netbackup it always fails with a error 96.
So i clean the drives though the protecTier. But I have two drives that always say they need cleaning.
Now I just cleaned this on the ProtecTier have reset the drive to bring them back up but after 1 tape load the drive goes down again wanting to be cleaned.
What do I need to do to get Netbackup to see the drive was cleaned. If I look on the ProtecTier side everything looks fine. Tape is ejected but on the netbackup the drive shows down.
Have you configured cleaning tapes in NBU?
If cleaning tapes are in the robot's 'maintenance' slots, then NBU cannot see or use them to clean tape drives.
The fact that you were able to use robot utilities to clean tape drives says to me that cleaning tapes are probably in maintenance slots and nothing in 'normal' tape slots.
To tell NBU that drive has been cleaned, use this command:
tpclean -M <drive_name>