Forum Discussion

Shahin's avatar
Shahin
Level 6
8 years ago

Clean Tpe issue

Hi, We have en issue with our clean tape, we have a PowerVault 124T  with 16 slots and BE 15. last time we get a message that the drive should be cleanup, we always use the slot 16 as temporary clea...
Shahin's avatar
Shahin
Level 6

Hi Larry,

Thank you for your reply,

yes our library has a barcode scan and I think both clean tapes has the same barcode I will check that let you know.

we dont have enough slots to reserv one only for the cleaning tape that is why I use the slot 16 for clean and when the job is finish remove the clean option from the slot.

at the offline media I can see a cleaning tape there, should I remove it from there and put the new clean tape there and run a scan of slot and after run a clean job?

 

Thanks

 

Larry_Fine's avatar
Larry_Fine
Level 6
8 years ago

If both of your cleaning cartridges have the same bar code, then BE is not aware that the "new" cleaning cartridge is "new".  If there was a unique bar code, then a simple scan job would tell BE that there is a "new"/different cleaning cartridge available.

The workaround to re-using the same bar code (or not having bar codes at all) is to do what you asked... delete the cleaning media from the offline media section.  That will delete the cleaning cartridge from the BE database.  More specifically, that gets the "cleanings used" count back down to zero.

Then put the cleaning cartridge back in the library and scan it, then either run an inventory of that slot or run a cleaning job.  If you are using a "CLN" style bar code, I don't even think you have to mark the slot (temporarily) as a cleaning slot, as BE should recognize the "CLN" bar code as a cleaning cartridge.

FYI, if that tape drive is no long requesting to be cleaned (because I think you mentioned that the new cartridge already got inventoried), you may not need to do any of this until the tape drive requests to be cleaned again.  YMMV, some people clean "as needed", some people clean on  a scheduled basis.

  • Shahin's avatar
    Shahin
    Level 6
    8 years ago

    Hi Larry,

     

    Thanks again for your detailed info,

    Both cleaning tapes have the CLN barcode. I think do as suggested. delete the old tape from the offline media wait for the next cleaning request then put the new tape in the library scan the slot and see if the library will pickup the new tape and clean the drive.

    I will keep you posted.

     

    Thanks