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M11's avatar
M11
Level 2
7 years ago

crashed test backup exec server

Hello,

I am trying out backup exec, but the server I first installed it on crashed after a few days (hard drive). I had used it to make a couple of test backups from my vCenter. After the hardware crash on my test server, I moved to a different server for my evaluation. When I add my vCenter in the new install I get an orange message by it that says "Trust relationship not established." If I right click it and choose Establish Trust, I get a message "Exception. Cannot establish trust for 192.168.0.100. Unable to fetch certifiate."

I have went through my vCenter, but am not seeing any issues there. The test server and vCenter are on the same physicaly network and subnet - no firewalls or routers.  

What do I need to do to fix the issue?

 

(Edit: Add screenshots of issue)

20
windows server 2012
  • M11's avatar
    M11
    7 years ago

    I solved my issue.  If anybody else runs into this issue, my fix was to turn off my proxy in Internet Explorer.  I had a proxy configuration set up in Internet Explorer to download updates.  The proxy server does not have access to the virtual environment.  After I turned off the proxy settings, I was able to establish the trust.

    This can be closed.

  • M11's avatar
    M11
    Level 2
    7 years ago

    I solved my issue.  If anybody else runs into this issue, my fix was to turn off my proxy in Internet Explorer.  I had a proxy configuration set up in Internet Explorer to download updates.  The proxy server does not have access to the virtual environment.  After I turned off the proxy settings, I was able to establish the trust.

    This can be closed.

    • Colin_Weaver's avatar
      Colin_Weaver
      Moderator
      7 years ago

      Nice catch - out of interest were you able to turn your default, Internet Explorer, proxy settings back on after the trust was setup and still run VMware backups sucessfully, or did you have to leave the proxy settings disabled?

      • M11's avatar
        M11
        Level 2
        7 years ago

        I have to leave it off.  Otherwise the backups look like they are going to run (I can select which VMs I want to back up, and it starts), but after awhile they fail with a message that they can't copy the hard drive files.