Forum Discussion

James_Winslow's avatar
James_Winslow
Level 5
14 years ago

Exchange Server 2007 SP3 upgrade always failed due to the Backup agent ?

Hi, I don't know why everytime I tried to manually upgrade Exchange Server 2007 SP1 into SP3 directly on my WIndows Server 2003 as DOMAIN\Administrator (Enterprise admin role) I always end up ...
2010
Agent for Microsoft Exchange Server
Backing Up
Backup and Recovery
Backup Exec
Best Practice
Troubleshooting
Upgrade
Windows
  • Symanticus's avatar
    Symanticus
    14 years ago

    James,

    I can only answer the Symantec BEremote matter as I don't have full knowledge of your current active directory structure, if possible you'll need to make sure that the DOMAIN\Admin account is also member of Exchange administrative groups

    As for the Backup Exec Remote Agent service on your exchange server. Re-run setup and you should be good to go. I dont remember SP3 asking for a re-boot of the server so you'll need to start the remote agent servce after completion.

Symanticus's avatar
Symanticus
Level 6
14 years ago

James,

I can only answer the Symantec BEremote matter as I don't have full knowledge of your current active directory structure, if possible you'll need to make sure that the DOMAIN\Admin account is also member of Exchange administrative groups

As for the Backup Exec Remote Agent service on your exchange server. Re-run setup and you should be good to go. I dont remember SP3 asking for a re-boot of the server so you'll need to start the remote agent servce after completion.