Forum Discussion

thebackupteam's avatar
thebackupteam
Level 3
4 years ago

Duplicate job to S3 "loading media"

Hi, running the latest version of Backup Exec, up until now using a mix of backup to disk then duplicate to tape.

Have just added some S3 cloud storage with the idea of phasing most of the tape usage. When trying to duplicate the job to cloud it just sits on "loading media" indefinitely, left it overnight and no progress. Have also tried duplicating the backup set manually as well as re-running the failed scheduled job. All seems to result in the same state of "loading media".

Any thoughts? The backup set duplicates to tape no problem.

thanks!

21
Windows Server 2019
  • thebackupteam's avatar
    thebackupteam
    4 years ago

    Ended up deleting the buckets and recreating. This solved the issue.

  • NageshPatil's avatar
    NageshPatil
    Moderator
    4 years ago

    I recommend you to target the small backup (say of few files) to cloud directly. If this works, the duplicate is also expected to work. 

    The direct backup to cloud would help us to isolate the cloud connection issues (if any).  

     

    • thebackupteam's avatar
      thebackupteam
      Level 3
      4 years ago

      Running a job directly to the cloud storage results in the job just sitting as "Active Queued".

      So seems to be something in the cloud storage setup perhaps?