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dfernandez's avatar
dfernandez
Level 2
13 years ago

E0008821 - Job was recovered as a result of Backup Exec RPC service starting

Hello,

 

I have Symantec BackUp exec 2010 in a windows sbs 2008 standard, with a strategy  Grandfather .

 

I'm new here (the guy who was in charged before left, and also de server is in German and I don't speak German).  The last monthly copy

 

didn't work because of

 

E0008821 - Job was recovered as a result of Backup Exec RPC service starting  (with initial hour 31/March/2012 23:00:04 and finalize at 31/March/2012 23:00:02),

 

and also the last 6 weekly copies didn't work for the same reason.

 

I don't know what to do, what do you think about this?

 

You have Domino/Notes? If yes do the registry changes

HKLM\Software\Symantec\Backup Exec for Windows\Backup Exec\Engine\DOMINO\

 

Enable Change Journal = 0

Enable Notes Database Filtering = 0

 


 

2010
Backing Up
Backup and Recovery
Backup Exec
Error messages
  • Riyaj_S's avatar
    Riyaj_S
    Moderator
    13 years ago

    Have you checked windows event viewer to check if there are any errors ?

    Have you also looked at : http://www.symantec.com/docs/TECH49428 (The error message "Job was recovered as a result of Backup Exec RPC service starting. No user action is required" appears when performing a backup)

    Hope this helps.

  • dfernandez's avatar
    dfernandez
    Level 2
    13 years ago

    Hello,

     

    Yes I've checked this link

     http://www.symantec.com/docs/TECH49428

     

    1.  NO
     
     
    2 There is nothing on the Application Event log

     
    3. There is not Automatic Cancellation feature
     
     
    Finally I restart the server ( I didn't do it before because people were working on it ) and yesterday the monthly BackUp worked. Now I have to check the weekly BackUp (This one didn't work since February)
     
     
    Thanks