Eject media option is greyed out
Greetings
I have just set up a new Backup Exec 2010 R2 server, with a IBM TS3100 SAS tape library. But I am facing with the following issues:
1) When a tape is inserted into the IO slot and inventory is performed, the tape is not automatically loaded to the magazine slots.
2) When I try to select a tape from a particular slot, the Eject Media option is greyed out.
For item (2), I believed is related to item (1) where the IO slot is not being recognized. Are there any special configurations to make the Backup Exec recognize the IO slots?
Thanks.
Make sure that your tape library is configured correctly, i.e., the I/O slot is enabled. If the I/O slot is configured correctly, then you should have one less tape slot. For example, your library has 24 slots including the I/O slot. If the I/O slot is enabled correctly, BE should only see 23 slots. The I/O slot will be invisible to BE.
Once the I/O slot is enabled, use import/export to move tapes to/from the regular slots to the I/O slots.
