Forum Discussion

JennianMark's avatar
JennianMark
Level 3
15 years ago

Exchange Mailbox Restore

Hello I am after some advice / best way on restoring a users mailbox from a certain date from Backup Tape. Internally we use BackupExec 12.5 SP3, Exchange 2003 SP2 and I use the GRT option w...
12.x and Earlier
Backup and Recovery
Backup Exec
  • sksujeet's avatar
    sksujeet
    15 years ago
    That might be because of credentials.
    Please check the below requirements for the account that you are using to restore

    1> the account should be unique(first five character shuld be unique)
    2> should have active mailbox
    3> should be unhidden from GAL
    4> Should be domain admin
    5> should have full delegation to exchange

    also click on network - logon account -> and make sure you have the system logon account and should have the correct credentials for it
SymTechie's avatar
SymTechie
Level 4
15 years ago
I would suggest you to please create a test mailbox on your exchange server and then restore the mailbox required from the date you want to that new test mailbox.
You may do so by going to Microsoft Exchnage Redirection in the restore job propertes and select the Redirect Exchange sets provide the name of exchange server there.
Select Redirect Mailbox and public folders
Select Redirect mailbox sets
Provide the alias of the new test mailbox