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Pechar's avatar
Pechar
Level 3
13 years ago

Exclude Backup Exec from live update

Hello,

 

I have a Backup exec 2010 R3 on 2003 server everything worked fine until corporate Symantec Enpoint Protection was installed. BE overtake liveupdate setting from SEP and now is trying to update from local symantec update server, which does not have BE configured, so BE is not updated anymore.

Is there any way how to force BE to use Symantec update server and not local one?

Problem is that I dont have access to corporate SEP settings...

 

Thanks for tips

VP

2010
Backup and Recovery
Backup Exec
Patch
Upgrade
Windows
  • VJware's avatar
    VJware
    13 years ago

    a common liveupdate is used between BE & SEP, however if you optout, BE would not get updated when LU for SEP is run & if you addBE, it would receive update only from the external Symantec Liveupdate server..

    possibly, Liveupdate is corrupted...best to reinstall Liveupdate, optout & addbe ....you may download liveupdate 3.3 from http://www.symantec.com/techsupp/home_homeoffice/products/lu/lu/files.html

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  • Pechar's avatar
    Pechar
    Level 3
    13 years ago

    Hi,

     

    thank you for the tip, but I saw this before and it is not what I am looking for.

    This manages only if BE is or is not updated regulary with every run of LU.

    I tryed all options, and BE is still asking local update server for updates. No metter if optin or optout is used.

  • RahulG's avatar
    RahulG
    Level 6
    13 years ago

    I had seen simalr issue in the past and it was because of the policy created on the SEP manger because of which the client connected to the SEPM server to download the updates and as BE updates are not there it use to Fail .

  • VJware's avatar
    VJware
    Level 6
    13 years ago

    a common liveupdate is used between BE & SEP, however if you optout, BE would not get updated when LU for SEP is run & if you addBE, it would receive update only from the external Symantec Liveupdate server..

    possibly, Liveupdate is corrupted...best to reinstall Liveupdate, optout & addbe ....you may download liveupdate 3.3 from http://www.symantec.com/techsupp/home_homeoffice/products/lu/lu/files.html

  • Pechar's avatar
    Pechar
    Level 3
    13 years ago

    After some cleaning and updating I am getting updates from global symantec...

    Common upgrade did not help.

    Thanks!