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cchelavi's avatar
cchelavi
Level 2
6 years ago

Faulting application: BackupExec.exe 20.0.1188.1237

Hello to everybody, I have recently purshased BE 20.1. Initially i installed free version of BE to test it, and last friday i purchased license and installed it and from then BE is crashing. Also,  ...
20
Windows Server 2016
  • cchelavi's avatar
    cchelavi
    6 years ago

    I have found solution.

    Before license, BE didn't checked for updates. After i installed license, it started to check for updates and Win SRV 2016 UAC crashed BE server service.

    You must turn off UAC via registry by changing the DWORD “EnableLUA” from 1 to 0 in “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system”, and doing system reboot.

cchelavi's avatar
cchelavi
Level 2
6 years ago

I have found solution.

Before license, BE didn't checked for updates. After i installed license, it started to check for updates and Win SRV 2016 UAC crashed BE server service.

You must turn off UAC via registry by changing the DWORD “EnableLUA” from 1 to 0 in “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system”, and doing system reboot.