Forum Discussion

Backupday's avatar
Backupday
Level 4
13 years ago

Final error: 0xe000fe30 - A communications failure has occurred. (local backup)

Hi Guys, I am having a problem with backup exec 2010 When i run a backup it will always give me this error message: Final error: 0xe000fe30 - A communications failure has occurred. ...
2010
Backing Up
Backup and Recovery
Backup Exec
MS Exchange
Windows
  • VJware's avatar
    VJware
    13 years ago

    Are you using any SQL databases ?

    If no, then attempt the following:

    - Stop the Remote Agent service

    - Rename the bedssql2.dll file to bedssql2.old ( typically found at \Program Files\Symantec\BackupExec\RAWS)

    Restart the remote agent service & all the BE services as well

    Re-attempt the backup

     

Backupday's avatar
Backupday
Level 4
13 years ago

Hi i disabled the AV and had the same problem when i ran the backup without.

I did a port check like you asked and the port is a good boy this time.
TCP    **-srv01:10000         **-srv01.******.local:0  LISTENING so no problem on the port

and I found this in the application log.
Faulting application beremote.exe, version 13.0.5204.114, faulting module bedssql2.dll, version 13.0.5204.0, fault address 0x00031431.