GRT backup agent

I installed Backup exec 2012 SP1a and although I tested everything before going into production, (apparently not everything as it does not work), I'm not able to make GRT (AD, exchange, SQL, Sharepoint) backups of my virtual guests.

I have 4 Hyper-V R2 hosts with an hyperv agent installed with 16 virtal servers on a CSV.

When I run the assesment tool, I see that the agents are installed on the media server, but not marked as used. The HyperV license is install 4 times, but used once on the cluster name.

Please help

2012

Agent for Microsoft Exchange Server

Agent for Microsoft Hyper-V

Agent for Microsoft SharePoint

Agent for Microsoft SQL Server

ApieBe
12 years ago
Hi all

Thaks a lot to everybody to find a solution. I have found a solution thanks to the many tips I received. As I mentioned, the requirement are all completed. BUT ther is a small option Network, where I defined an interface, protocol and use any available subnet. After checking the option Allow use of any interface ... Everything is working.

It is logic because my host and virtual servers are on a different subnet ;)

Issue solved and thanks a lot to everybody!!!!

Small tip for symantec:

Wouldn't it make sense to install the option s as appl on the servers from which you want GRT backups in stead of automate it? I don't need a GRT backup of all my SQL servers, but I want be able to put them all in one Job.

Anyway thanks again for your support

16 Replies

pkh
Moderator
12 years ago
Did you install the remote agent in each of the VM's? They are needed for GRT restores. Also, do you have the correct number of agent for applications and databases licences? You would need 1 agent for applications and databases for each application in each machine.

There is no GRT restore for Sharepoint.
Sameer_Kapadia
Level 4
12 years ago
There is GRT restore support for Sharepoint. Please check the SCL for BE 2012 - http://www.symantec.com/docs/TECH175581
pkh
Moderator
12 years ago
I believe that there is GRT restore for Sharepoint, provided the farm is not spread over a couple of VM's. If it is spread over a couple of VM's, then there is no GRT restore. This fact was pointed out by one of your colleagues in a previous discussion. If I am mistaken, then let me know and I will find the discussion.

By GRT restore, I meant restoring from VM backups. If it is a normal backup using the Sharepoint agent, then GRT restore is possible even if the farm is spread over a couple of VM's
teiva-boy
Level 6
12 years ago
AD, Exchange, and SQL should be able to be restored, directly out of the VHD files. Granted you still need a RAWS agent installed in the guest for VSS and application awareness/catalogging.

Sharepoint and GRT, will require you to do a traditional agent based backup IIRC. backing up the VHD will only give you the SQL DB's, in which you'll have to restore and connect to a test farm.
Sameer_Kapadia
Level 4
12 years ago
That is true for any application which is distributed. Applies to Exchange as well, for eg. Exchange 2010 DAG. SCL mentions this too. But over here we are not sure if Sharepoint farm is distributed.

To protect these applications when they are distributed across multiple Guest Virtual Machines, we need to use the Backup Exec Agent for that application inside the guest VM to protect them.
sbora
Level 6
12 years ago
Sharepoint GRT restore is possible from Hyper-V/VMware agent based backups in BE 2012 for single farm deployments. Refer to following:

http://www.symantec.com/docs/HOWTO74442

http://www.symantec.com/docs/HOWTO74443

@ApieBe,

When you say not able to make GRT(AD, exchange, SQL, Sharepoint) backups of my virtual guests, you are referring to Hyper-V agent based backup (one pass backup) or the respective agent (Exchange, SQL, Sharepoint) based backup?

Please attach the backup job log so that we can provide further suggestions.

Thanks,
pkh
Moderator
12 years ago
What do you mean by "single farm deployments"? Are you saying that it is possible to do GRT restores of Sharepoint farm from VM backups if the farm is spread over a couple of VM's?
sbora
Level 6
12 years ago
No I mean single server deployment. So Sharepoint farm on a single VM.
pkh
Moderator
12 years ago
O.K. I just want to clarify this because we went through all these earlier.
ApieBe
Level 4
12 years ago
I am not in the office today. I send the backup log monday. The assesment tool shows the licenses are installed but not used. Yes all the server have a remote agent installed hosts and childs. Thanks for the reply