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elkgrovecity's avatar
elkgrovecity
Level 2
16 years ago

GRT Restore fails with "insufficient memory"

We are restoring a users inbox from a full backup using GRT. We can select the items we need to restore, the job initializes, loads the media and immediately fails. The final error is 0xe0008442, which apparently is an insufficient memory error. The job log points us to V-79-57344-33858 however none of the support documents listed apply. Any ideas on how I can restore these items?
12.x and Earlier
Backup and Recovery
Backup Exec
MS Exchange
Recovering
  • ReVeR's avatar
    ReVeR
    16 years ago
    Even when you restore a single email from tape, it stages everything in a temporary folder in the Media server. So make sure you have enough space to hold the IS in your Media server before running a restore. The default location is C:/Temp, but you can change that from the Exchange options within BE.

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  • ReVeR's avatar
    ReVeR
    Level 4
    16 years ago
    Even when you restore a single email from tape, it stages everything in a temporary folder in the Media server. So make sure you have enough space to hold the IS in your Media server before running a restore. The default location is C:/Temp, but you can change that from the Exchange options within BE.
  • elkgrovecity's avatar
    elkgrovecity
    Level 2
    16 years ago
    This is an older server that only has a C drive unfortunately and it is set to be replaced in the new fiscal year in a few months. As a solution, could I add an external drive to it and map the temp folder to it? I have had issues with drive mappings and bu exec before.
  • ReVeR's avatar
    ReVeR
    Level 4
    16 years ago
    Hi, USB External drive will not work for GRT staging. It must to a be a local NTFS disk with  enough space to mount the virtual exchange information store.

    Regards,