Forum Discussion

16 Replies

  • Joshua -

    I have an open case with this and have sent the log files to the support person there, unfortunately I deleted them from the desktop after they were created. My case # is 280-958-889, not sure if you have access to the case notes. The engineer is still working on the issue, but hasn't figured it out as of yet.

    Thanks for following up.

    Derek
  • Derek:

    The best thing to do is to call the Tech Back, or to call into support. If the engineer is still stumped give them my name, and I will assist them

    Joshua Kane
    Symantec
  • Please post the solution here if you find any.

    Is the support on this issue free from Symantec?


    Kind regards

    Tim
  • I installed it and it did NOT solve my issues at all and I am having the same one as everyone else - Access is denied.
  • Nope, support is not free, but we purchased a maintenance contract with the software. I will post a fix if once I have it.
  • Nor did it fix my problem.. I hope Derek will get an answer soon.. I'll be calling Symantec tomorrow..

    I just hate that Veritas let them be bought =(