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PThomas24's avatar
PThomas24
Level 2
10 years ago

HotFix 218257 Failed

I recently attempted to upgrade BE 2012 to 2014 on a Windows 2008 R2 server.  As others have stated the SQL part has problems.  After a day of trying all the suggestions I could find I wiped the serv...
Backup and Recovery
Backup Exec
Error messages
Not Applicable
Patch
Tip-How to
Troubleshooting
  • CraigV's avatar
    CraigV
    10 years ago

    Hi,

     

    Did you run the update via LiveUpdate? If so, download it, stop the BE services and then patch manually.

    Thanks!

PThomas24's avatar
PThomas24
Level 2
10 years ago

Thanks for the help.

I was trying to run the update via the LiveUpdate.

I downloaded the patch, shutdown the service and started the update on the new server.

At one point the install need some files from the install CD and couldn't find them.  I had to manually search the CD and find the .MSI file it was looking for.  After that it seemed to run fine.

20 minutes after it started is finished the install and restarted all the services and backup jobs started running again.