Jake_kang
8 years agoLevel 4
How can I configure tape library
Hi all I need you your help It was first time to configure tape device in BE 2012, which is HP LTO5 on windows 2008 R2. I just expected that it is no problem if LTO5 correctly verify at device mana...
- 8 years agoOK, couple of things: 1. In Windows Device Manager, make sure the robotics shows up as "Unknown medium changer". If not, change the drivers to this. It shouldn't show the manufacturer's name. 2. Check the drivers of the tape drive and make sure they show Symantec as the driver provider. If not, run tapeinst.exe and install them. Then restart the BE services and try again. Just report back here with an update. Thanks!