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Andrew__Thompso's avatar
Andrew__Thompso
Level 4
12 years ago

How do i backup FreeNAS shares?

Hi,

FreeNAS 8.3.

Server 2008 R2

Backup Exec 2010 R3

 

 

I am implementing a FreeNAS server onto my network for additional file storage.

How do i backup the data in these shared folders on the FreeNAS box???

FreeNAS box is joined to my Active Directory.

I can browse to the freenas server in the selection list, expand it and select the content.

However the job fails with:

(Server: "server") (Job: "FreeNas Test") FreeNas Test -- The job failed with the following error: The logon account that was provided does not have valid credentials. Ensure that the user name and password are correct, and then try again.

The job runs as a Backup Exec domain user account, that is a member of the Domain Admins group.

I cant put a remote agent onto the FreeNAS box - but my media server is fully licenced with the remote agent.

How do i backup FreeNAS please with Backup Exec 2010R3?

Thanks

Agents
Backing Up
Backup and Recovery
Backup Exec
Remote Agent for Linux and Unix Servers
Windows Server (2003-2008)
  • Sush---'s avatar
    Sush---
    12 years ago

    Hello Andrew,

       Refer to the following technote

    http://www.symantec.com/docs/TECH143523 : Access denied errors with NAS, CIFS or Windows shares

    EDIT:

    Please note that you will need a license for "Agent for Windows Systems" to backup a remote NAS server. Although, on the NAS box, no software needs to be installed, but a license would be required to backup a remote server.

    You may also want to refer to the following technotes

    http://www.symantec.com/docs/TECH14963 : Network Attached Storage (NAS) appliance compatibility with Backup Exec 9.x, 10.x, 11.x, 12.x and 2010 R1/R2/R3 (NON NDMP)

    http://www.symantec.com/docs/TECH88100 : Error, "Access is denied to Remote Agent. Check the login account for the specified device," occurs when attempting to backup a NAS device with Backup Exec for Windows Servers

     

    Thanks,

    -Sush...

4 Replies

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  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    Hi,

     

    Add your BESA onto the NAS as a local admin explicitly and try again.

    Thanks!

  • VJware's avatar
    VJware
    Level 6
    12 years ago

    And ensure the option "Enable selection of user shares" is enabled from Tools - Options - Network & Security.

    Did you run an actual backup job or a test run ? If the latter, run an actual backup job.

     

  • Sush---'s avatar
    Sush---
    Level 6
    12 years ago

    Hello Andrew,

       Refer to the following technote

    http://www.symantec.com/docs/TECH143523 : Access denied errors with NAS, CIFS or Windows shares

    EDIT:

    Please note that you will need a license for "Agent for Windows Systems" to backup a remote NAS server. Although, on the NAS box, no software needs to be installed, but a license would be required to backup a remote server.

    You may also want to refer to the following technotes

    http://www.symantec.com/docs/TECH14963 : Network Attached Storage (NAS) appliance compatibility with Backup Exec 9.x, 10.x, 11.x, 12.x and 2010 R1/R2/R3 (NON NDMP)

    http://www.symantec.com/docs/TECH88100 : Error, "Access is denied to Remote Agent. Check the login account for the specified device," occurs when attempting to backup a NAS device with Backup Exec for Windows Servers

     

    Thanks,

    -Sush...

  • Andrew__Thompso's avatar
    Andrew__Thompso
    Level 4
    12 years ago

    Thanks all for the suggestions.

    The problem was my System Logon Account was different to that of the account the job runs under.

    Married them up - and a backup of the FreeNAS box completed.