Forum Discussion

webwalker's avatar
webwalker
Level 2
14 years ago

How to format "unrecognised media"

Hi, We have just installed Backup Exec Server 2010 on a single server with a HP LTO3 tape drive. Windows x64 2008 standard (Not Sp1) with all latest patches. Install has gone fine, except that ...
2010
Backing Up
Backup and Recovery
Backup Exec
  • webwalker's avatar
    webwalker
    14 years ago

    Hi,

    I have finally resolved this issue. Turns out to be a GUI "Feature".

    Under the devices tab, there are two folders. One is called Device Pools and the other is the ServerName. The " device pools" has "All devices" underneath it with the tape drive for the server displayed. The other folder (%ServerName%) also has the same tape drive listed underneath it.

    However, if you right-click the upper tape device, you will not be able to perform any tasks on the device. If you go to the device listed under "%ServerName%", and right-click you CAN perform tasks.

    Therefore, I had to select Erase from the context menu on the lower device listed, not the upper one. Once the tape was erased I was then able to format and lable the tapes and move them into the corrrect medial pools.

    Quite why there is a difference in the behaviour of the context menus , I don't know, but it certainly stopped me from working.

    regards

pkh's avatar
pkh
Moderator
14 years ago

The devices listed under the Servername section are the actual devices.  Those listed under the device pool section at like short-cuts of the device.  If you create other Device Pools, then they and the devices in them appears in the upper section.