Forum Discussion

markplayford's avatar
5 years ago

Advanced disk pool down

Version is 8.2   Hi all, I am trying to setup a disk pool for my new backups. This was working in Feb but now it's saying the volume is marked as down: 1589819453 1 33280 8 lsabackup01.ad.locksmi...
  • Marianne's avatar
    Marianne
    5 years ago

    markplayford 

    Please forgive me, but I'm battling to piece everything together. 

    Here you received 'server name not found' error: 
    ./nbdevquery -listconfig -storage_server lsabackup01 -stype advanceddisk
    DSM was unable to find the following storage server: lsabackup01
    failed to get storage server configuration information, server name not found in the NetBackup configuration

    Maybe because you used short name instead of FQDN ?  Does the command work when you use FQDN? 

    Your last post shows : 
    Configured Disk Volume \\qnap\Veritas_Backups is not found on storage server

    You say ' .... it's only the unc share of the volume that has changed.'   
    Is \\qnap\Veritas_Backups  the updated path? 
    Is this the same path that you manually use on the storage server (lsabackup01) to access the path? 

    Lastly - NBU logon services - 
    Please try this: 
    Change these 2 services to Windows user with write access to the storage (you may try your own user name as a test, since you know that is working):
    NetBackup Client Service
    NetBackup Remote Manager and Monitor Service
    (Reference: https://www.veritas.com/support/en_US/doc/62428570-127355758-0/v41399748-127355758   )

    Restart these 2 services.

    Let us know if there is any progress.