Forum Discussion

chvgms's avatar
chvgms
Level 5
14 years ago

job getting hanged in BE 2010

Hi,   I have recently installed BE 2010 on WIN 2008 std version. i have tested backing up couple of files and folders successfully. I have a backup job with which needs to backup 4 windows server...
2010
Backup and Recovery
Backup Exec
  • chvgms's avatar
    chvgms
    14 years ago

    Finally, the issue got resolved. The client machine has got another backup software (arcserve) which is causing the BE job from creating snapshot. Stopping the services of arcserve also doesnt helped us.To isolate the issue, we have installed BE agent on a new server which doesnt have arcserve client installed, able to backup and cancel the jobs successfully.

adamf83's avatar
adamf83
Level 3
14 years ago

I have excatly the same problem when backing up a file server.  BE version is 2010 R2 SP1, OS versions are W2K8 R2 SP1

Same kind of setup, BE server is in a different domain to the problem server, parent/child trust in place.

I've had a case open with Symantec for over a month now and we still don't have a resolution - Symantec's gut feeling is it's something environmental to the problem server - we have another W2K8 R2 SP1 file server which we have no problem backing  up.

If I get anything that might help i'll stick it up here!

 

Forgot to add: We have no problems doing a differential backup of the problem sever.  This issue only occurs during a full backup!