Library disappeared after applying BE 11d SP2
Before this last weekend, I applied BE v11d Service Pack 2 to my backup servers. At the time, I thought everything looked good. I came in this morning, and found that every job over the weekend f...
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Update: After talking to Symantec support for over an hour (re-apply this patch, reinstall drivers, reboot, repeat, repeat....) with no luck, I found the cause.
While the library was powered on and working, my ML6000 was set to off-line. Apparently this setting survives a reboot on the library itself. (joy) A vauge memory tells me we had this same problem last time we did a firware update.
Now we're having problems using any tape slot over 100, reporting:
The job failed with the following error: Library error - invalid element address.
After reading the "How to troubleshoot library issues" document, I'm trying to downgrade the library firmware to see if that helps.
