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glocker's avatar
glocker
Level 2
16 years ago

Library Expansion Option Violation

I swapped out a defective Quantum SuperLoader3, since then I get these error messages:

This server is licensed to support 1 tape drive in robotic libraries. However, the number of tape drives currently in use exceeds the license. You must purchase additional Library Expansion Options, or disable 14 tape drives. Please refer to product documentation for more information.

 

I only have one tape drive in the one Quantum unit. Anybody know what this is all about or how to correct this issue?

12.x and Earlier
Backup and Recovery
Backup Exec
Drivers
  • glocker's avatar
    glocker
    16 years ago
    That's exactly what it was. I changed the settings in the SCSI Bios and voila! problem solved.

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  • Larry_Fine's avatar
    Larry_Fine
    Level 6
    16 years ago
    Sounds like a SCSI bus reflection issue.  Look in Windows device manager and I bet you will see 15 drives, which is why BE is complaining.  Check your cables, SCSI card settings, and SCSI terminators.
  • glocker's avatar
    glocker
    Level 2
    16 years ago
    That's exactly what it was. I changed the settings in the SCSI Bios and voila! problem solved.