License warning BE2014 V-Ray
We have a V-ray licensed for 8 CPU's and mainly use backup through vCenter. However, we have a single application with a FoxPro database which is so error prone, that we decided to backup twice a day. However, if we backup through vCenter, a snapshot is created, giving the application a small hiccup and crashing it more than half the times. So we decided to use agent backups for the 3 virtual machines running the application.
So far, so good, application doesn't crash from the backup. Backup functions correctly, everybody happy you'd say, but....
We receive license warnings:
(Server: "NLBRSRV001") When V-Ray Edition is installed it does not cover protection of physical machines unless enough agent licenses have been purchased. It appears that you have exceeded the number of licenses for your Backup Exec environment. Review your license and maintenance contract information on the Backup Exec Home tab.
As it is a virtual machine, I was under the impression that this was within the scope of the license. We only received this message after the first agent based backup so I'm pretty sure it is related to using the agent to backup. I can't (and will not) disable the warning as it is also my warning for maintenance contracts about to expire, but I don't want to receive this message twice a day and miss out on the warning due to the "false positives". how can this be solved?
...just to back my statement above up:
http://www.symantec.com/business/support/index?page=content&id=TECH222792
Recommendation from the TN is to ignore the alert.
Thanks!
There are 3 possible causes for the error
1) You actually are backing up a physical server (in which case you do need to buy one or more agent licenses
2) You are backing up the media server as well as the virtual machines - our product managers are involved with the investigation and expecations against this. Note: The EULA does state that all physcial systems do need a separate license however the discussions are ongoing about the ability to backup the media server itself.
3) You have some virtual systems that have to be backed up with the tradtional agent because the virtual agent process may not support teh configuration (GPT disks, Exchange DAGs etc) - again our product managers are involved with this as well.
If you have either 2 or 3 then for the time being ignore the message, however be aware that depending on the outcome of the investigation that this status might change so I would encourage you to subscribe to the technote to receive updates if it is changed.
