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RIDHO07's avatar
RIDHO07
Level 4
11 years ago

LiveUpdate Information: There is 4 Remote Agent server whose patches are not up to date.

In the "active warning messages" pane of my Backup Exec 2010 R3 I have a warning:

LiveUpdate Information: There is 4 Remote Agent server whose patches are not up to date. To install the latest patches, click on "Extras -> Install Agents and Media servers on other servers". Click there on "Import and Export -> Import servers published on this Media server". This starts a remote installation session which makes sure that your servers are updated with the newest patches present.

I am unable to follow these instructions.

- I do not have "Extras" to click on anywhere, so I chose the nearest match, "Installation and Licensing > Install Agents and Backup Exec servers on other servers" from the Backup Exec menu.

- This opened a new window listing all my clients where the Backup Exec agent is installed, all with the mention: "Currently no updates or upgrades necessary."

How can I find and fix the cause for that warning?

 

2010
Backing Up
Backup and Recovery
Backup Exec
Banking & Finance
Error messages
Symantec Event
Windows Server (2003-2008)

3 Replies

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  • VJware's avatar
    VJware
    Level 6
    11 years ago

    If there are not too many machines, you can use this KB for finding out which remote servers require an update - http://www.symantec.com/business/support/index?page=content&id=TECH15524

  • RIDHO07's avatar
    RIDHO07
    Level 4
    11 years ago

    i can not find agent for update, because all remote server up to date.
    how to find 4 Remote Agent server whose patches are not up to date?

  • VJware's avatar
    VJware
    Level 6
    11 years ago

    As you are using BE 2010, click on Tools from the UI and then click on Install Agents and media servers on other servers. Add your remote servers here and check if it comes back stating if any remote agents require an update or not.