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Andre_Ams's avatar
Andre_Ams
Level 2
16 years ago

Media mount failed.

Backup Exec 11d 

 

Get the following error:

Backup- System?State System?State
Media mount failed.
User canceled a Physical Volume Library operation.
V-79-57344-33861 - The media operation was terminated by the user.

 

As far as I can see the whole backup runs and think al data is saved to tape, but assume something goes wrong in verifying data when job is completed.

I have reinstalled the drivers of HP C7438A (Internal SCSI) Rebooted the system but no luck.

Have updated to the latest patch Version 11.0 Rev. 6235

Have cleaned and tested new tapes.

 

Nothing helps so far, below find the job log.

Hope somebody can help me out.

 

André

 

Job Log: BEX_MALKA_03046.xmlJob Log for Backup 070327

 

      Completed status: Canceled, timed out
      Expand AllCollapse All

      Job Information
Job server: MALKA
Job name: Backup 070327
Job started: zaterdag 18 oktober 2008 at 02:34:40
Job type: Backup
Job Log: BEX_MALKA_03046.xml


Drive and media mount requested: 18-10-08 02:34:41

The media is being retensioned.
Device and Media Information
Drive and media information from media mount: 18-10-08 02:34:42
Drive Name: HP 1
Media Label: 07082006
Media GUID: {4c28332a-cf19-43dc-8375-662d3ea62bb5}
Overwrite Protected Until: 31-12-99 01:00:00
Appendable Until: 31-12-99 01:00:00
Targeted Media Set Name: Media Set 1

All Media Used
 07082006


      Job Operation - Backup
            Backup Options
Media operation - overwrite.
Compression Type: Hardware [if available, otherwise software]

 

            Server - MALKA
AOFO: Started for resource: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
The following volumes are dependent on resource: "C:" .
The snapshot provider used by VSS for volume C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7).

AOFO: Started for resource: "System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
The following volumes are dependent on resource: "C:" .
The snapshot provider used by VSS for volume C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7).
Set Information - C: SYSTEM
                        Backup Set Information
Family Name: "Media created 18-10-08 02:34:41"
Backup of "C: SYSTEM"
Backup set #1 on storage media #1
Backup set description: "Backup 070327"
Backup Method: Full - Back Up Files - Reset Archive Bit

 

Backup started on 18-10-08 at 02:36:09.
Backup completed on 18-10-08 at 02:57:56.
Backup Set Summary
Backed up 23523 files in 4089 directories.
Processed 5.244.724.541 bytes in  21 minutes and  47 seconds.
Throughput rate: 230 MB/min

 


                  Set Information - D:
                        Backup Set Information
Family Name: "Media created 18-10-08 02:34:41"
Backup of "D: "
Backup set #2 on storage media #1
Backup set description: "Backup 070327"
Backup Method: Full - Back Up Files - Reset Archive Bit

 

Backup started on 18-10-08 at 02:58:07.
Backup completed on 18-10-08 at 03:48:07.
Backup Set Summary
Backed up 21939 files in 3772 directories.
Processed 11.780.626.142 bytes in  50 minutes and  0 seconds.
Throughput rate: 225 MB/min

 


                  Set Information - F: IDE_Local
                        Backup Set Information
Family Name: "Media created 18-10-08 02:34:41"
Backup of "F: IDE_Local"
Backup set #3 on storage media #1
Backup set description: "Backup 070327"
Backup Method: Full - Back Up Files - Reset Archive Bit

 

Backup started on 18-10-08 at 03:48:17.
Backup completed on 18-10-08 at 03:56:45.
Backup Set Summary
Backed up 56 files in 48 directories.
Processed 985595989 bytes in  8 minutes and  28 seconds.
Throughput rate: 111 MB/min

 


Network control connection is established between 127.0.0.1:5379 <--> 127.0.0.1:10000
Network data connection is established between    127.0.0.1:5969 <--> 127.0.0.1:5968
Set Information - \\MALKA\Microsoft Information Store\First
                  Storage Group
                        Backup Set Information
Family Name: "Media created 18-10-08 02:34:41"
Backup of "\\MALKA\Microsoft Information Store\First Storage Group "
Backup set #4 on storage media #1
Backup set description: "Backup 070327"
Backup Method: Full - Database & Logs (flush committed logs)
Microsoft Exchange Server Agent: Started
The option to enable the restore of individual items from the database backup was selected for this backup.

 

Backup started on 18-10-08 at 03:56:58.
Backup completed on 18-10-08 at 04:39:37.
Backup Set Summary
Backed up 2 Exchange Server stores
Backed up 2 Exchange Server logs
Processed 7.415.878.082 bytes in  42 minutes and  39 seconds.
Throughput rate: 166 MB/min

 


Network control connection is established between 127.0.0.1:5379 <--> 127.0.0.1:10000
Network data connection is established between    127.0.0.1:6317 <--> 127.0.0.1:6316
Database Consistency Checks
Consistency checking master
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking model
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking msdb
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking STS_Config
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking STS_MALKA_1
Consistency Check including Indexes.
Consistency check was completed.


                  Set Information - MALKA\SHAREPOINT
                        Backup Set Information
Family Name: "Media created 18-10-08 02:34:41"
Backup of "MALKA\SHAREPOINT "
Backup set #5 on storage media #1
Backup set description: "Backup 070327"
Backup Method: Full - Back up entire database or filegroup
Microsoft SQL Server Agent: Started
Microsoft SQL Server Agent: On-disk Copy Enabled
On Disk Copy Path: MALKA F:\Disaster\SQL_BUP

 

Backup started on 18-10-08 at 04:39:53.
Backup Set Detail Information
                              Database Consistency Checks
Consistency checking master
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking model
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking msdb
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking STS_Config
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking STS_MALKA_1
Consistency Check including Indexes.
Consistency check was completed.

 

Backup completed on 18-10-08 at 04:40:35.
Backup Set Summary
Backed up 5 databases
Processed 45.201.841 bytes in  42 seconds.
Throughput rate: 61.6 MB/min

 


Network control connection is established between 127.0.0.1:5379 <--> 127.0.0.1:10000
Network data connection is established between    127.0.0.1:6357 <--> 127.0.0.1:6356
Set Information - \\MALKA\Utility Partition
                        Backup Set Information
Family Name: "Media created 18-10-08 02:34:41"
Backup of "\\MALKA\Utility Partition "
Backup set #6 on storage media #1
Backup set description: "Backup 070327"
Backup Method: Full - Back Up Files - Reset Archive Bit

 

Backup started on 18-10-08 at 04:40:47.
Backup Set Detail Information
The .DR file required for Intelligent Disaster Recovery is created/updated.


Backup completed on 18-10-08 at 04:41:29.
Backup Set Summary
Backed up 1 Utility Partitions
Processed 156286213 bytes in  42 seconds.
Throughput rate: 213 MB/min

 


Network control connection is established between 127.0.0.1:5379 <--> 127.0.0.1:10000
Network data connection is established between    127.0.0.1:6374 <--> 127.0.0.1:6373
Set Information - Shadow?Copy?Components - VSS Writer File
                  System
                        Backup Set Information
Family Name: "Media created 18-10-08 02:34:41"
Backup of "Shadow?Copy?Components  - VSS Writer File System"
Backup set #7 on storage media #1
Backup set description: "Backup 070327"
Backup Method: Full - Back Up Files - Reset Archive Bit

 

Backup started on 18-10-08 at 04:41:41.
Backup Set Detail Information
The .DR file required for Intelligent Disaster Recovery is created/updated.


Backup completed on 18-10-08 at 04:42:04.
Backup Set Summary
Backed up 4 Shadow Copy Writers
Backed up 4 Shadow Copy Components
Processed 107908432 bytes in  23 seconds.
Throughput rate: 268 MB/min

 

 

            Server - MALKA
AOFO: Started for resource: "System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
The following volumes are dependent on resource: "C:" .
The snapshot provider used by VSS for volume C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7).
Set Information - System?State System?State
                        Backup Set Information
Family Name: "Media created 18-10-08 02:34:41"
Backup of "System?State System?State"
Backup set #8 on storage media #1
Backup set description: "Backup 070327"
Backup Method: Full - Back Up Files - Reset Archive Bit

 

Backup started on 18-10-08 at 04:42:36.
Backup Set Detail Information
Drive and media mount requested: 18-10-08 04:47:57
Media mount failed.
User canceled a Physical Volume Library operation.

V-79-57344-33861 - The media operation was terminated by the user.


Backup completed on 18-10-08 at 08:34:44.
Backup Set Summary
Backed up 7 System State components
Processed 827556074 bytes in  3 minutes and  34 seconds.
Throughput rate: 221 MB/min

 

 


      Job Completion Status
Job ended: zaterdag 18 oktober 2008 at 08:34:44
Completed status: Canceled, timed out
The job was automatically canceled because it
exceeded the job's maximum configured
run time.


      Errors
      Click an error below to locate it in the job log
Backup- System?State System?StateMedia mount failed.
User canceled a Physical Volume Library operation.
V-79-57344-33861 - The media operation was terminated by the user.