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Mr_M_Cox's avatar
Mr_M_Cox
Level 3
12 years ago

MS Exchange VSS Error stopping backup completing

Hi All,

My daily backup jo is failing due to an error with the MS Exchange VSS writer. The code I am getting back from BE 21.1 is e000fed1. I have run the list vsswriter command adn they are all showing as stable and no error but i guess this is becuase the backup failed some time ago over night and the writer has sorted it self out by now.

I have searched the forums here and varioud articles I found on a google search but n one has really confirmed that any of the many suggested fixes work. I have tried impletenting a script to run pre backup which look like this -

@echo Starting VSS Writer Service restart...
net stop "volume shadow copy"

@echo Service Stopped--------------------

net start "volume shadow copy"

 

but, despite advise telling me it would help, the back up still failed last night.

 

Any concludsive suggestion of a fix would be much appreciated as I currently I cant spot the right fix from all the various "try this, try that" suggestions.

Thanks.

12.x and Earlier
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    12 years ago

    Use this KB - http://www.symantec.com/business/support/index?page=content&id=TECH143084

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  • VJware's avatar
    VJware
    Level 6
    12 years ago

    Set the value to 0 which will enable the writer, which is what we want.

  • Mr_M_Cox's avatar
    Mr_M_Cox
    Level 3
    12 years ago

    Cool, thanks,. I have set it to 0.

    If I restart the Exchange Information Store Service now will my clients Outlook reconnect again automatically?

    And, how can I test this fix without having to wait untill monday to confirm if it has worked on a live backup job?

  • VJware's avatar
    VJware
    Level 6
    12 years ago

    Yeah, the clients will reconnect automatically.

    No way to test it, unless a backup job is run. You might want to manually start the backup job so that you may find the outcome soon.

  • Mr_M_Cox's avatar
    Mr_M_Cox
    Level 3
    12 years ago

    Thanks, I think I am just about there then untill i can confirm success.

    One last question - do i still want the script I have posted earlier in this thread to run as a pre job process?

     

  • Mr_M_Cox's avatar
    Mr_M_Cox
    Level 3
    12 years ago

    Just wanted to say a massive thank you to you VJware - you have helped out loads, it is really appreciated.

     

    Is there anywhere on this forum that I can "thank" or credit you with the answer?

  • Mr_M_Cox's avatar
    Mr_M_Cox
    Level 3
    12 years ago

    Sorry, just had one more thought, is what change I have made going to change what is being backed up. main concern being taht it now wont be able to backup exchange or whatever it is that the writer I disabled deals with?

  • VJware's avatar
    VJware
    Level 6
    12 years ago

    Setting a value of 0 enables the Exchange VSS writer so that Exchange may be backed up.