New Media error message after SP2
Using Backup Exec 2012 v14 rev 1798
After my scheduled backups run, I have set my RDX catridge to eject, to make exchanging cartrdiges in the morning possible without starting up Backup Exec and ejecting the cartridge from the software. I am not able to eject via hardware - I assume Backup Exec disables this functionality.
Since I installed SP2 a few days ago, I am getting a media error message "The disk is offline" at some point after the backups have run. There are no pending actions, I assume Backup Exec is just polling the RDX and seeing that there is no cartridge in it. Is there some way I can disable this error notification, without disabling any other media error messages? I do want to know if a media error occurs during a backup, however I don't need to know that there is no cartridge in the bay if there is no backup running.
If you do not have the Dell RD1000 Utility software installed, then ejecting the media through software or by pressing the button could fail. I've seen the eject work then all of a sudden stop working regardless if it was BE trying to eject the media or if I was tryig to eject the media in Windows Explorer.
Do yo have the RD1000 Utility software installed?
If not, then you may download it from Dell?