Forum Discussion

Deniz_Armagan's avatar
9 years ago

odbc error

Hı everyone

we have installed a new backup exec server on new hp gen 8 w2k8 R2 ent. 64 gb memory and attached b2d folder (emc cx4 luns) 4 x 5 tb , emc datadomain 2500 with ddboost , hp store ever 4048 robotic library.

we use this server SQL , Oracle DB and Production pictures backup.

backup job moved setp by step from old server to new server

but I have an error message last 2 days (messages are below)

evet viewer :

Access to catalog index (Catalog index database) failed.
Reason:  [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot find either column "dbo" or the user-defined function or aggregate "dbo.UtcToLocalTime", or the name is ambiguous. CCatRecordSet::Open
r:\maldives\1180r\becat\segodbc\seg_odbc.cpp(1889)
{CALL CATDLM_New_GetExpirableMedia(?,?,?,?,?,?,?)} 

Backup Exec Alert: Catalog Error
(Server: "server name xxx") ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.

 

 

  • hello everyone

    My problem has been solved. :)

    May be my solution someone helpfully.

    I created a support ticket , and support eng.  recommend me "perform a Backup Exec repair installation" and I did.

    but,  could not solved my problem.Restart machine 2th. time (1st reboot require after repair install, when server was up restarted second time .)

    and stop all backup exec service via backup exec service maganer and applyed "Catrebuildindex -r" command and restart server

    and server has been working fine , no odbc error , all expired sets have been delete automaticly.

     

     

     

     

     

12 Replies

  • @Deniz,

    We are aware of this issue & are Engg is currently working on this one. Please log a formal support case and if needed, reference Etrack # 3866799.

  • hello everyone

    My problem has been solved. :)

    May be my solution someone helpfully.

    I created a support ticket , and support eng.  recommend me "perform a Backup Exec repair installation" and I did.

    but,  could not solved my problem.Restart machine 2th. time (1st reboot require after repair install, when server was up restarted second time .)

    and stop all backup exec service via backup exec service maganer and applyed "Catrebuildindex -r" command and restart server

    and server has been working fine , no odbc error , all expired sets have been delete automaticly.