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Veyron47's avatar
Veyron47
Level 2
6 years ago

Oracle Backup failure following upgrade from 15 to 20 - ORA 19511

 

I upgraded our backup exec server from 15 through to 20.3, everything upgraded without any issues and all of the backups have been successful apart from 1 of our Oracle servers.  We have another Oracle server with an almost idential set up which is working fine but this one is getting the below errors.

It failed on Friday prior to me upgrading the agent but following an upgrade to the agent and reboot the issue still persists just the same.

Version of Oracle is 12C

Error in Job Log:

Final error: 0xe0001405 - Unknown CORBA exception. Unable to contact the Backup Exec server. Confirm that the Backup Exec Job Engine service is running on the Backup Exec server.
Final error category: Resource Errors

 

Error from Debug monitor

2268 BEREMOTE 3588 10/02/2019 17:47:26 8060 [dbsb\dbsbora] - CDbsbOra::processMessage: BEError(0xe0001405) Unknown CORBA exception. Unable to contact the Backup Exec server. Confirm that the Backup Exec Job Engine service is running on the Backup Exec server.
2259 BEREMOTE 3588 10/02/2019 17:47:25 8060 2019-02-10T17:47:26.134 [dbsb\dbsbora] - CDbsbOra::processMessage: RMAN-03002: failure of backup plus archivelog command at
2260 BEREMOTE 3588 10/02/2019 17:47:26 8060 [dbsb\dbsbora] - end of linebuf
2261 BEREMOTE 3588 10/02/2019 17:47:26 8060 [dbsb\dbsbora] - CDbsbOra::processMessage: ORA-19506: failed to create sequential file, name="BE_7etpi21b_1_1", parms=""
2262 BEREMOTE 3588 10/02/2019 17:47:26 8060 [dbsb\dbsbora] - end of linebuf
2263 BEREMOTE 3588 10/02/2019 17:47:26 8060 [dbsb\dbsbora] - CDbsbOra::processMessage: ORA-27028: skgfqcre: sbtbackup returned error
2264 BEREMOTE 3588 10/02/2019 17:47:26 8060 [dbsb\dbsbora] - end of linebuf
2265 BEREMOTE 3588 10/02/2019 17:47:26 8060 [dbsb\dbsbora] - CDbsbOra::processMessage: ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
2266 BEREMOTE 3588 10/02/2019 17:47:26 8060 [dbsb\dbsbora] - end of linebuf
2267 BEREMOTE 3588 10/02/2019 17:47:26 8060 [dbsb\dbsbora] - CDbsbOra::processMessage: Setting job level error from script output to (0xe0001405)

I've been trying to access any related Veritas issue but there seems to be an issue with the site as every link i've followed from searches has come back saying that it no longer exists!

Any help with solving this one would bemost appreciated.

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