Permission denied with NDMP Backup and NETAPP 9.1

Question

Hi,We have a Netapp bay with ontap v9.1.We are running BE 16 rev 1142 (latest update available).We are unable to add our Netapp bay as a "NDMP data server". The error message is always "permission denied".I have enabled debug mode on the filer. The output is:00000010.000e660a 07b81f38 Thu Jun 08 2017 17:10:41 +02:00 [kern_ndmpd:info:4145] [57154]&nbsp; ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'backupexec'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -- bad passwordAny idea?This topic is following a previous one: https://vox.veritas.com/t5/Backup-Exec/NDMP-Backup-with-NETAPP-v9/m-p/826597#M351835Regards,Eric

larry_fine · Accepted Answer

Eric_FR wrote:Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such-as-ndmpcopy-to-copy-data-between-the-same-or-different-modes-of-data-ontap&nbsp;The HCL at&nbsp;www.backupexec.com/compatibility states that node-scope is required to be enabled.NetApp clustered data ONTAP (CDOT) features such as service name virtualization and multi-tenancy (VSERVER) capabilities are not supported. Node-scoped NDMP mode is required to be enabled. More information is available at https://library.netapp.com/ecmdocs/ECMP1368707/html/GUID-21B82CCB-97F1-4FA6-BB22-095E97979110.html

larry_fine · Answer

Are you sure that you have FP1 applied to your BE 16?see https://vox.veritas.com/t5/Backup-Exec/NDMP-Backup-with-NETAPP-v9-1/m-p/830760#U830760

eric_fr · Answer

Thank you Larry_Fine for your reply.I confirm that FP1 (https://www.veritas.com/support/en_US/article.000116034) has been applied.Another idea?&nbsp;

larry_fine · Answer

Have you tried adding it via the Storage | Configure Storage wizard?&nbsp; I jsut noticed your pic shows you adding it as a server.

eric_fr · Answer

Thank you for your reply.I try to add the Netapp via the Storage. Same error (attached).On the Netapp:00000010.000eca7b 07ea07b3 Mon Jun 12 2017 12:02:10 +02:00 [kern_ndmpd:info:4145] [63637]&nbsp; ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'admin'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -- bad password00000010.000eca7c 07ea07b3 Mon Jun 12 2017 12:02:10 +02:00 [kern_ndmpd:info:4145] [63637]&nbsp; ERROR: ndmp_dispatch: unsupported message procedure 62306(...)00000010.000ecaa1 07ea17bb Mon Jun 12 2017 12:09:00 +02:00 [kern_ndmpd:info:4145] [63666]&nbsp; ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'backupexec'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -- bad password00000010.000ecaa2 07ea17bb Mon Jun 12 2017 12:09:00 +02:00 [kern_ndmpd:info:4145] [63666]&nbsp; ERROR: ndmp_dispatch: unsupported message procedure 62306Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such-as-ndmpcopy-to-copy-data-between-the-same-or-different-modes-of-data-ontapTY

eric_fr · Answer

Thank you "guru" for your support.It is probably the key.Will update in a few days.

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Permission denied with NDMP Backup and NETAPP 9.1

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