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samhast's avatar
samhast
Level 2
12 years ago

Physical Volume Library Drive not available - Not enough statistical Information

I formatted a new disk and added that disk to the backup exec 2012 storage Now the backup disk gives me every time the message : Not enough statistical information is available State of disk = ...
2012
Backing Up
Backup and Recovery
Backup Exec
Managing Backup Devices
Windows Server (2003-2008)
  • n00bis's avatar
    n00bis
    11 years ago

    Problem has been resolved. It cleared up once I deleted the drive, had it unseated/reseated physically, formatted it, and re-configured in BE. 

n00bis's avatar
n00bis
Level 2
11 years ago

I am also having this exact same issue. 

I formatted a new disk and added that disk to the backup exec 2012 storage

Now the backup disk gives me every time the message :

Not enough statistical information is available

State of disk = Online

 

I also ran b2dtest.exe, and received these results:

 
07/23/13 11:23:27
07/23/13 11:23:27 System Information:
07/23/13 11:23:27       Memory Load          : 21%
07/23/13 11:23:27       Total Physical Memory: 8,182 MB
07/23/13 11:23:27       Free Physical Memory : 6,463 MB
07/23/13 11:23:27       Total Page File      : 16,362 MB
07/23/13 11:23:27       Free Page File       : 14,521 MB
07/23/13 11:23:27       Total Virtual Memory : 8,388,607 MB
07/23/13 11:23:27       Free Virtual Memory  : 8,388,552 MB
07/23/13 11:23:27
07/23/13 11:23:27 Test Parameters:
07/23/13 11:23:27       Role    : Backup To Disk
07/23/13 11:23:27       Make    : UNKNOWN
07/23/13 11:23:27       Model   : UNKNOWN
07/23/13 11:23:27       Firmware: UNKNOWN
07/23/13 11:23:27       Location: F:\B2DTestDir
07/23/13 11:23:27       Username: adac\ebreneman
07/23/13 11:23:27
07/23/13 11:23:27       File Count      : 10,000 files
07/23/13 11:23:27       Buffer size     : 65,536 bytes
07/23/13 11:23:27       Mapped file size: 1,048,576 bytes
07/23/13 11:23:27       IO File Size    : 4,296,015,872 bytes
07/23/13 11:23:27       Required Space  : 4,339,073,024 bytes
07/23/13 11:23:27
07/23/13 11:23:27 Path Validation
07/23/13 11:23:27       ===> PASSED
07/23/13 11:23:27 Create Directory
07/23/13 11:23:27       ===> PASSED
07/23/13 11:23:27 Disk Space
07/23/13 11:23:27       ===> PASSED
07/23/13 11:23:27 Volume Information
07/23/13 11:23:27       ===> PASSED
07/23/13 11:23:27 Query DOS Devices
07/23/13 11:23:29       ===> PASSED
07/23/13 11:23:29 Traverse Volume Info
07/23/13 11:23:30       ===> WARNING - FindFirstVolumeMountPoint() failed: (0x5)
 Access is denied.
07/23/13 11:23:30
07/23/13 11:23:30 Memory Mapped Files
07/23/13 11:23:30       ===> PASSED
07/23/13 11:23:30 Reparse Points
07/23/13 11:23:30       ===> PASSED
07/23/13 11:23:30 Sparse Files
07/23/13 11:23:30       ===> PASSED
07/23/13 11:23:30 B2D Pre-allocation
07/23/13 11:26:15       ===> PASSED
07/23/13 11:26:15 Random IO
07/23/13 11:26:16       ===> PASSED
07/23/13 11:26:16 Default B2D Configuration
07/23/13 11:31:28       ===> PASSED
07/23/13 11:31:28 Read buffer B2D Configuration