Exchange Backups cross forest single master server appliance
We are looking for a workaround or working solution, and if it is uspported to backup Exhange in cross domain forests using a single master server appliance.
Forum Discussion
It would be interesting to know what failed and how far the attempt got.
I wonder to start with whether it's an Exchange problem or general connectivity between the master server and the clients. Some general questions:
1. Can the NetBackup admin console on the master server connect to the individual Exchange servers as clients, and edit their client host properties?
2. Can you make an MS-Windows policy for one of the clients? Can you browse the client file system in the Backup Selections tab of the policy window?
3. Does backup and restore of a folder using an MS-Windows policy work?
4. If the Exchange environment is a DAG, can you ping it from a command window? (It's ok if the answer is no.) If you can ping it, match the IP against the mailbox servers, and confirm questions 1 - 3 for that host.
5.If Exchange is a DAG, can you make an Exchange policy using the DAG name? Can you browse the databases in the Backup Selections tab of the policy window?
More questions depending on these answers and the info Marianne asked for.
Just an update.
Backups.
1. We created the MS-Windows backups for all the nodes that forms part of the DAG anf backups werte successfull.
2. Exchange backups for DAG was created and nodes were specified in host properties. Active and Passice copy was successfull.
3. We enabled NFSA client on DAG nodes and single mailbox and item level recovery was successfull on browse.
Restore
1. We could restore data from the windows backups to alternate location
2. Excange DB restore to recovery group was successfull.
3. We could select individual mailboxes and items from DAG backup but restored failed as it tries to diffrent domain.
I will share job log.
job Log of failed restore
14 May 2019 7:23:47 PM - Info bpbrm (pid=325520) Restore executed on server DAG Node 1
14 May 2019 7:24:45 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database, rai error = 6
14 May 2019 7:24:46 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest], rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Calendar, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Contacts, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Deleted Items, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Drafts, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Inbox, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Journal, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\ADAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Notes, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Outbox, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Sent Items, rai error = 6
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database\Backup Test [BackupTest]\Top of Information Store\Tasks, rai error = 6
14 May 2019 7:24:47 PM - Info tar (pid=0) done. status 0
14 May 2019 7:24:47 PM - restored from image DAG IP X.X.X.X_1557780955; restore time: 0:01:13
14 May 2019 7:24:47 PM - Info tar (pid=0) done. status: 5
14 May 2019 7:24:47 PM - Info tar (pid=0) done. status: 5: the restore failed to recover the requested files
14 May 2019 7:24:47 PM - Error bpbrm (pid=325520) client restore EXIT STATUS 5: the restore failed to recover the requested files
14 May 2019 7:24:48 PM - end Restore; elapsed time 0:01:15
MS-Exchange policy restore error (2810)Two things.
1. GRT restore into a mailbox in a different domain from the Exchange service account you're using doesn't work in the 8.x releases. We fixed the backup side in 8.1.2, so that the backups get all the mailboxes, but the restore part of the solution isn't available in a release until 8.2. If you contact Veritas Support, we can look into making an EEB for your version.
2. The fix mentioned in #1 may not help until we figure out the cause of this:
>Error bpbrm (pid=325520) from client DAG IP X.X.X.X: ERR - unable to create object for restore: \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database
This error occurs before trying to find any mailboxes in the database such as Backup Test [BackupTest]. The cause may be the same, but it may be different.
Whenever you see "Error bpbrm (pid=xxxxxx) from client" look to the client logs for more information.
In this case, look for ncfgre and monad logs. The monad log is in the NetBackup\logs\beds folder. Make sure this folder and NetBackup\logs\ncfgre exist. The ncfgre log is a VxUL log for OID 352. Set the logging level to 5 for this OID and also 137, or just set it to 5 in client host properties. The monad log depends on the Windows client logging level = 2 in the client host properties.
When you are looking for the error in the ncfgre log, first run vxlogview -i 352, redirected into an output file.
Then look for occurrences of "RAI Object is a" in the file. The lines that follow give you the name in plain text and hex. You can use these log entries to follow as nbgre walks the hierarchy down to \\DAG Node 2\Microsoft Information Store\Dormant Mailboxes 1\Database.
When you are getting the monad log, also get the file named "DAG Node 2-EWSLog00". Both of these logs will contain many days of log entries. Go to the ends of the logs to find the relevant parts, which will be reasonably short.
