Forum Discussion
Contrary to Symantec claiming this is fixed, here: http://www.symantec.com/docs/TECH217798
"Cause
Job logs are not compatible with IE11 if they are saved in such environment.
Solution
This issue is resolved in Backup Exec 2014 or later versions."
I can confirm this is still not working with logs from BEWS 2014 SP2 in IE11
No surprise...
Sigh!
THANK YOU for finding this! Issue has been happening in out IT department to all except users.
Workaround for Windows 7 users was to simply open the preview in Outlook where everything is expanded. Problem is that with Windows 10, there is a current known issue with an error message, "The file cannot be previewed because there is no previewer installed for it." Forums seem to indicate there is not patch for it yet and any official MS support responses have gone dark since first responding.
Fingers crossed for MS coming out with a patch for Outlook that fixes the preview.
In the meantime, Windows 10 IE11 users will just have to open, F12, and swap to IE10 view to expand the boxes.
Hope this helps shorten anyone's future searches while this issue exists. Given that the issue is noted as being fixed in later versions of Backup Exec, that seems to be the best long-term solution.
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