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Artegic's avatar
Artegic
Level 6
11 years ago

Backup Exec 2012 Windows Agent push install fails with error 1603

In order to troubleshoot another problem I'm trying to re-push the Windows agent from my Backup Exec 2012 server to a Windows Server 2008 R2 running Microsoft Exchange. Everything looks fine until I ...
  • Artegic's avatar
    11 years ago

    The remote registry service was running. I was able to connect to the Exchange server registry from the Backup Exec server with regedit just fine.

    In our despair, with the Backup Exec agent gone from the Exchange server and no way to reinstall it, we decided that the wrath of our users was the lesser evil compared to going without backups, and did an unplanned reboot of both servers (Exchange and Backup Exec.) After that, remote installation went smoothly. I didn't re-test local installation because one unplanned downtime is enough.

    Summary: Problem solved by reboot.