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LunAds's avatar
LunAds
Level 3
10 years ago

BE 2010 R3 - SP4 - not detecting tapeloader after changing tapes

First read: https://www-secure.symantec.com/connect/forums/backup-exec-2010-r3-sp4 Short: fresh install on Server 2008 Std. Back up exec 2010 R3 with SP 4. HP Tapeloader 1/8 G2, using bac...
  • CraigV's avatar
    10 years ago

    ...do you run an Unlock job first before removing the tapes? If not, do so and try again...

    Thanks!

  • Larry_Fine's avatar
    10 years ago

    Power cycling the library to get tapes out is a very bad plan.  Schedule an unlock job or change BE to not keep the autoloader locked.

    http://www.symantec.com/docs/TECH67698

    How to change Backup Exec's robotic library locking behavior