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DJ_2's avatar
DJ_2
Level 2
18 years ago

Reboot prompt for remote agent install

I am attempting to do a push install of the Backup Exec remote agent (not the open file agent) to several Windows Server 2003 (no SP) servers from a Backup Exec 10d SP2 installation. The remote servers already have a pre-SP2 10d agent installed on them. When I try to do the install, for all of the servers it displays this message:

You must reboot the remote server \\ to complete a previous installation of Backup Exec Remote Agent for Windows Servers. After rebooting, continue with the installation.

From everything I have read here, neither installing nor uninstalling the remote client should require a reboot. Is there any way around rebooting all of these remote servers?
10.x and Earlier
Backup and Recovery
Backup Exec

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  • padmaja_rajopad's avatar
    padmaja_rajopad
    Level 6
    18 years ago
    Hi,

    Normally a reboot alert does not occur even if a push installation of Remote Agent is being tried..

    The installation asks for a reboot if previously an uninstallation of Remote Agent was tried from "Add\Remove Programs".

    Please refer to:

    How to push install the Backup Exec 10.x Remote Agent for Windows Servers

    http://support.veritas.com/docs/274163

    Regards
    Padmaja