Hello,
Regarding the problem that you are facing, the following guidelines will be useful to resolve this issue:
- Make sure that Remote agent service is running with a local system account on the Backup Exec server.
- Ensure that Backup Exec service account is a member of local as well as Domain administrators group. Remove this account from backup operators group. Log on the server with Backup Exec service account and check if
System State can be selected for backup.
Revert with the results.
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