Service/Login Account Lock

Hello Experts,

Running SBE 2010 R3

i can not get the services started on symantec, all backup jobs failing. This happened when one of our old domain controllers came back online.

we got this fixed but i suspect it has something to do with this event.

i tried to go into services.msc and start the BE Server and it says Error 1068: The dependency service or group failed to start.

i click on properties of that service and change the account to my admin account and still go same error.

i used the account called backup that is associated in our AD with running SBE jobs. i reset this password in AD and put this as the user and password to start this service as but i get the same error.

when i launch backup exec it asks for credentials to connect to the media server. i tried both of the above accounts and it fails with the error The Backup System Server is not responding or is not installed.

 

i need to get my backups running again.

 

let me know what else you might need