Support for Mac OS X 10.9 Mavericks
According to Backup Exec 2012 Software Compatibility List, created November 20, 2013 (http://kbdownload.symantec.com/resources/sites/BUSINESS/content/live/TECHNICAL_SOLUTION/175000/TECH175581/en_US/be_2012_scl.pdf?__gda__=1386001822_90bc1616b23eb83b4025552d154f05c7) The last supported version for Mac OS X is 10.7. However Mac OS X 10.8 came out in July of 2012 and Mac OS X 10.9 came out in October 2013.
We are currently trying to install Backup Exec 2012 14.0 SP2 in Mac OS X 10.9 Mavericks. We extracted the LinuxUnixMac files as per instructions at http://www.symantec.com/business/support/index?page=content&id=HOWTO73771. However, the following errors are returned.
--Begin Error
sudo /rams/installrams
Can't locate Switch.pm in @INC (@INC contains: ../ /rams .. /usr/bin:/bin:/usr/sbin:/sbin:/usr/local/bin /Library/Perl/5.16/darwin-thread-multi-2level /Library/Perl/5.16 /Network/Library/Perl/5.16/darwin-thread-multi-2level /Network/Library/Perl/5.16 /Library/Perl/Updates/5.16.2 /System/Library/Perl/5.16/darwin-thread-multi-2level /System/Library/Perl/5.16 /System/Library/Perl/Extras/5.16/darwin-thread-multi-2level /System/Library/Perl/Extras/5.16 .) at ..//VxIF/Utils.pm line 26.
BEGIN failed--compilation aborted at ..//VxIF/Utils.pm line 26.
Compilation failed in require at ..//VxIF/Interface/Utils/Config.pm line 22.
BEGIN failed--compilation aborted at ..//VxIF/Interface/Utils/Config.pm line 22.
Compilation failed in require at ..//VxIF/Interface/Generic/ConfigInfo.pm line 28.
BEGIN failed--compilation aborted at ..//VxIF/Interface/Generic/ConfigInfo.pm line 28.
Compilation failed in require at ..//VxIF/Interface/Generic/InstallerInfo.pm line 24.
BEGIN failed--compilation aborted at ..//VxIF/Interface/Generic/InstallerInfo.pm line 24.
Compilation failed in require at ..//VxIF/Interface/Generic/ClassFactory.pm line 22.
BEGIN failed--compilation aborted at ..//VxIF/Interface/Generic/ClassFactory.pm line 22.
Compilation failed in require at ..//VxIF/Interface/Classic/ClassFactory.pm line 4.
BEGIN failed--compilation aborted at ..//VxIF/Interface/Classic/ClassFactory.pm line 4.
Compilation failed in require at ../installrams.pl line 16.
BEGIN failed--compilation aborted at ../installrams.pl line 16.
--End Error
What I ended up doing, was looking at the shell script that was running. Running /rams/installrams would call /rams/RALUXx86/installrams. This in turn would run /ram/installrams.pl. The line in /rams/RALUXx86/installrams needs to be changed from:
perl -I.. -I$PATH -I$VXIF_HOME ../installrams.pl $*
to:
perl -I.. -I$PATH -I$VXIF_HOME -I../perl/Darwin/bin -I../perl/Darwin/lib/5.8.7 ../installrams.pl $*
This was able to get the installer running but now with a different error:
--Begin Error
Enter the system names separated by spaces on which to install RAMS: (b119h-033393.domain.edu)
Use of uninitialized value within %utf8::PropertyAlias in lc at ../perl/Darwin/lib/5.8.7/utf8_heavy.pl line 123, <STDIN> line 1.
1: Can't find Unicode property definition "XPerlSpace" at ..//VxIF/Utils.pm line 380, <STDIN> line 1.
-End Error
Any Help with this would be appreciated.
I know that this is not supported by Symantic, but when will Mac OS X 10.9 be supported?
Unfortunately, Symantec does not put out a support roadmap.