Forum Discussion

NoevaFr's avatar
NoevaFr
11 years ago

Symantec Backup Exec™ Management Plug-in for Kaseya v7

Do you know when Symantec Backup Exec Management Plugin for Kaseya will be compatible with Kaseya VSA  7.0?

 

Thanks!

Agents
Backup and Recovery
Backup Exec
BE Management Plug-in for Kaseya
Windows Server (2003-2008)

3 Replies

Sort By
  • CraigV's avatar
    CraigV
    Moderator
    11 years ago

    Symantec don't publish roadmaps for support. best bet is to find the site with details on Kaseya's new version that will be released, and subscribe to that.

    Once it is released you would be informed of this.

    Thanks!

  • ivellios396's avatar
    ivellios396
    11 years ago

    So if there is no roadmap and we can't rely on support, should we start looking at other products?  It's much more important for us to be able to monitor our clients and be up to date with our VSA than it is to wait for Symantec to finally get around to updating their module.  It's also ridiculous that you are sending us to their site to see when your product will be released when they are not responsible for this Third Party module.

    http://community.kaseya.com/xsp/f/127/t/19963.aspx

    It took several months to get an update when moving through the 6.x versions.  I only see this getting worse as Kaseya moves to their new product release dates, 3 times a year.  

    As we rely on the BE module to perform our daily checks for our clients using it, this is the only module holding us back.  If we cannot rely on timely updates, we will have to start moving our clients off of this backup software to some thing that can be more reliabily monitored.