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Niko_Turunen's avatar
Niko_Turunen
Level 3
10 years ago

System State backup fails

Hey,

 

I'm having problems with backing up Windows Server 2008 R2's system state. My problem is exactly same as in the post: http://www.symantec.com/connect/forums/system-state-backup-fails-error

I followed the instructions on that post to get debug log from job, but I cant find file that is in use from the log. Could I pm my log to someone who could take a look at it?

 

Niko Turunen

2012
Backing Up
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    10 years ago

    Here is the error:-

    Status 0x0000007B returned calling FindFirstFile for \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy154\program files\java\jre6/bin/java.exe in brUtil::GenerateFileList

    Correct the / to \ and this is typically for the ImagePath key under HKLM\System\CurrentControlSet\Services\<service name>\

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  • Niko_Turunen's avatar
    Niko_Turunen
    Level 3
    10 years ago

    Hey,

     

    Version of Backup Exec is 2012 - 14.0 Re. 1798 (64bit)

    I'll send you the log.

  • Niko_Turunen's avatar
    Niko_Turunen
    Level 3
    10 years ago

    Hey,

    The log file contains names, ips, etc so I wouldnt like to post it anywhere public. I can send it to you aswell via pm. 

     

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Here is the error:-

    Status 0x0000007B returned calling FindFirstFile for \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy154\program files\java\jre6/bin/java.exe in brUtil::GenerateFileList

    Correct the / to \ and this is typically for the ImagePath key under HKLM\System\CurrentControlSet\Services\<service name>\